Privacy Policy
Last updated: March 2026
1. Who We Are
ContractorVault provides subcontractor compliance document tracking services for UK construction companies. We help main contractors track, store, and monitor the status of their subcontractors' compliance documents. When we refer to "we", "us", or "our", we mean ContractorVault.
2. Information We Collect
We collect the following types of information:
Account and contact information:
- Your name and job title
- Work email address
- Company name and details
- Phone number (if provided)
Service-related data:
- Subcontractor names and contact details
- Compliance documents uploaded to the service (insurance certificates, CSCS cards, accreditations, etc.)
- Document expiry dates and status information
- Operative names and qualification records
Payment information:
- Subscription plan and billing details (processed securely by our payment provider)
3. How We Use Your Information
We use the information you provide to:
- Provide our document tracking and monitoring service
- Send expiry alerts and status notifications
- Generate compliance summary reports
- Process your subscription payments
- Contact you about your account or service updates
- Respond to support requests
We do not use your data for marketing purposes without your explicit consent.
4. Legal Basis for Processing
We process your personal data on the following bases: (a) performance of a contract (providing the service you subscribe to), (b) your consent (for marketing communications), and (c) legitimate interests (improving our service and preventing fraud). You may withdraw consent at any time by contacting us.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. Your data may be processed through our service infrastructure providers for the sole purpose of delivering the service. Documents you upload are stored securely and are only accessible to authorised users on your account.
6. Data Retention
We retain your data for as long as your subscription is active, plus 90 days after cancellation to allow for reactivation. After this period, your data will be securely deleted. If you request early deletion, we will comply within 30 days.
7. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Request data portability (receive your data in a portable format)
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
8. Cookies
This website uses only essential cookies required for the website to function. We do not use analytics cookies or third-party tracking scripts.
9. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at hello@contractorvault.co.uk.